Cookie Policy

This Cookie Policy explains what cookies and similar technologies are used on syracusegrand.com (the "Site"), operated by Kevidco LLC d/b/a Syracuse Grand. It works alongside our Privacy Policy.

What are cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make sites work, to remember your preferences, and to provide information to the site owner. We also use similar technologies — pixels, tags, and local storage — and we refer to all of them collectively as "cookies" in this policy.

How you control cookies on this Site

When you first visit the Site, our cookie banner asks you to choose:

• Accept All — allow all categories below.
• Reject All — only essential cookies are used; analytics and advertising are blocked.
• Manage Preferences — turn each non-essential category on or off individually.

You can change your choices any time by clicking Cookie Settings at the bottom of any page.

You can also disable or delete cookies through your browser settings (Chrome, Safari, Firefox, Edge all support this). Note that blocking essential cookies may break parts of the Site such as the booking flow.

Where supported, we honor browser-level opt-out signals such as the Global Privacy Control (GPC).

Categories of cookies we use

1. Strictly Necessary (always on)

Required for the Site to work. They support navigation, secure areas, form submission, and load balancing. The Site cannot function without them, so they are not subject to consent.

• Session and security cookies.
• Cookie-consent preference itself (sg_cookie_consent in your browser's local storage).

2. Functional

Help personalize your experience — for example, remembering preferences, region, or chat-widget state. Optional; only set if you allow them.

3. Analytics & performance

Help us understand how visitors find and use the Site so we can improve it. With your permission, we use:

• Google Analytics 4 (Google LLC) — visit counts, pages viewed, traffic sources.
• Server logs (essential only — IP and request data, retained for security).

4. Advertising

Used to deliver and measure relevant ads on third-party sites. With your permission, we may use:

• Google Ads remarketing and conversion tracking.
• Meta (Facebook/Instagram) Pixel for conversion measurement.
• Microsoft (Bing) UET tag.

If you have these turned off, we do not set advertising cookies and do not "share" your data with these partners for cross-context behavioral advertising as defined by California law.

Google Consent Mode v2

We use Google Consent Mode v2 to communicate your choices to Google's tags. By default — before you make a choice or if you reject — analytics and ad storage are denied. Once you accept, that signal is updated immediately.

How long cookies last

Some cookies are deleted when you close your browser ("session"). Others stay on your device for a set period ("persistent"), typically up to 24 months. Your consent record itself is stored on your device until you clear it or change your settings.

Updates to this policy

We may update this Cookie Policy from time to time. The "Last updated" date at the top reflects the most recent change.

Contact

Questions about cookies?
Kevidco LLC, 136 Transistor Pkwy, Liverpool, NY 13088
privacy@syracusegrand.com · (315) 701-4400